Alerts

The Alerts Status Tab is used for event processing and acknowledgment.

The alerts screen lists any event types that have been configured for acknowledgment by an system operator. Alerts are created using a combination of filters and device types. The filter defines which event types will create alerts and the device type settings determine how the alerts should be dealt with.

Selecting an item within an information window and then right-clicking opens a task context menu that allows you to perform basic, appropriate functions on that item.

Setting up Alerts

When creating alerts the basic procedure is as follows:

1. Create a filter defining which events should be acknowledged. You can also set the event to show video if the hardware object creating the event has a camera assigned to it.
   
   
2. Setup a device type and configure how you want the device type to operate and how it should be processed (for example; require notes or set a password that is needed before the event can be confirmed. You also use device types to setup and define sound alerts.
   
   
3. Assign the filter to a selected hardware object (ensure you are in Advanced View).
   
   
4. Assign the device type to the same hardware object.
   
   
5. Set Require Acknowledgment to Yes and optionally set Enable Sounds to Yes.
   
   
6. Generate the event at the hardware object that you wish to use as an alert; this might be a Monitor Point going into alarm state or perhaps a door forced open alarm from a reader.
   
   
7. You should see the alert appear in the alerts grid ready for acknowledgment.
   
   
8. Highlight the alert so it can be confirmed.